Shipping & Delivery Policy

Last Updated: February 08, 2025

This Shipping & Delivery Policy is an important part of our overall Terms and Conditions. Please read this policy carefully before you buy our products, as it applies to every order you place with us.

Free Shipping

Enjoy free Standard shipping on all domestic orders within the U.S.! Most orders ship directly from our warehouse in California, USA. You can expect your delivery within two to seven business days, depending on your location.

International Delivery

Yes, we offer worldwide shipping!

Please be aware that international deliveries can be subject to various rules and restrictions. You might also need to pay additional taxes and duties that are beyond our control. If these apply, you're responsible for following your country's laws and covering any extra costs or taxes.

Important Shipping Restrictions

Our warehouses typically need 1 to 3 business days to process orders, and most orders ship within this timeframe. The delivery time you choose starts the day your order leaves our facility.

Keep in mind that during holidays, processing times might be a bit longer.

What If Your Order Is Delayed?

If there's any delay with your delivery, we'll notify you as soon as possible and provide an updated estimated delivery date.

For our customers in the EU and UK: This policy doesn't affect your legal rights. For more details, please see our Terms.

Your Shipping & Delivery Choices

We offer a few different shipping options to get your items to you. Sometimes, a third-party supplier might manage our inventory and handle the shipping for your products.

Questions About Returns?

If you have questions about returns, please check out our Return Policy.

How to Contact Us

Have more questions or comments about this policy? You can reach us by:

• Email: support@shopstyleandmore.com
• Online Contact Form: https://shopstyleandmore.com/pages/contact-us

 

Return Policy                       Last Updated: February 08, 2025

We want you to love your purchase from Shop Style & More! If for any reason you're not completely satisfied, you can return it for a full refund or store credit. Please read our policy below for more details.

Returns

All returns must be postmarked within 14 days of the purchase date. Items must be in new and unused condition, with all original tags and labels still attached.

Non-Returnable Items

For health, hygiene, and custom reasons, the following items cannot be returned:

• Jewelry
• Swimwear
• Underwear
• Lingerie
• Costume Clothes
• Custom Products
• Adult Products (including Sex Toys)

If you receive a defective or damaged product, please contact us right away using the details below to arrange a refund or exchange.

How to Return an Item

To return an item, please follow these steps:

1. Email our customer service team at diamondwholesalehelp@gmail.com to get a Return Merchandise Authorization (RMA) number.
2. Once you have your RMA number and the mailing address, securely place just the item (without its original packaging if preferred, but ensure it's protected) in a mailing package.
3. Mail your return to the address provided with your RMA number.

Please note, you are responsible for all return shipping charges. We strongly recommend using a trackable shipping method for your return.

Refunds

After we receive your returned item and inspect its condition, we will process your refund. Please allow up to 14 days from the receipt of your item for us to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We'll send you an email notification once your return has been processed.

Questions?

If you have any questions about our return policy, please contact us via:

• Our online contact form: https://shopstyleandmore.com/pages/contact-us
• Email: support@shopstyleandmore.com