TRAVOCA

Rigel 35 Dual Zone eCooler

Rigel 45 Dual Zone eCooler

Rigel 60 Dual Zone eCooler

Rigel 25 Dual Zone eCooler

Gemma Titanium Tumbler

Gemma Titanium Flask

Vega Sol 200 Solar Panel

Gift Card

Vega 1500 Power Station

TRAVOCA turns outdoor spaces into unforgettable dining rooms. Because the best moments in life aren’t bound by walls – they’re created with friends ar

Explore Travoca’s rugged‑yet‑refined outdoor gear. From dual‑zone eCoolers to titanium drinkware, crafted for performance, style and shared outdoor experiences.

<p>Welcome to https://travoca.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by<br>TRAVOCA USA (collectively, “Services”) (“Authorized Customers”).</p>
<h3>“Personally Identifiable Information”</h3>
<p>Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.</p>
<h3>What Personally Identifiable Information is collected?</h3>
<p>We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information,</p>
<h3>What organizations are collecting the information?</h3>
<p>In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.</p>
<h3>How does the Site use Personally Identifiable Information?</h3>
<p>We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.</p>
<h3>With whom may the information may be shared?</h3>
<p>Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.</p>
<h3>How is Personally Identifiable Information stored?</h3>
<p>Personally Identifiable Information collected by TRAVOCA USA is securely stored and is not accessible to third parties or employees of TRAVOCA USA except for use as indicated above.</p>
<h3>What choices are available to Visitors regarding collection, use and distribution of the information?</h3>
<p>Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at info@travoca.com</p>
<h3>Google AdSense &amp; DoubleClick Cookie</h3>
<p>Google, as a third party vendor, uses cookies to serve ads on our Service.</p>
<h3>Cookies</h3>
<p>A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.</p>
<p>We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.</p>
<h3>Are Cookies Used on the Site?</h3>
<p>Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://travoca.com , with the drawback that certain features of website may not function properly without the aid of cookies.</p>
<h3>Cookies used by our service providers</h3>
<p>Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.</p>
<h3>How does TRAVOCA USA use login information?</h3>
<p>TRAVOCA USA uses login information, including, but not limited to, IP addresses, ISPs, and browser types, browser version, pages visited, date and time of visit, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.</p>
<h3>What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?</h3>
<p>TRAVOCA USA has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.</p>
<h3>How does the Site keep Personally Identifiable Information secure?</h3>
<p>All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.</p>
<h3>How can Visitors correct any inaccuracies in Personally Identifiable Information?</h3>
<p>Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@travoca.com .</p>
<h3>Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?</h3>
<p>We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.</p>
<h3>Your rights</h3>
<p>These are summarized rights that you have under data protection law</p>
<ul>
<li>The right to access</li>
<li>The right to rectification</li>
<li>The right to erasure</li>
<li>The right to restrict processing</li>
<li>The right to object to processing</li>
<li>The right to data portability</li>
<li>The right to complain to a supervisory authority</li>
<li>The right to withdraw consent</li>
</ul>
<h3>Children’s Privacy</h3>
<p>Our Service does not address “Children”, anyone under the age of 18 years , and we do not knowingly collect personally identifiable information from children under 18 years.</p>
<p>If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please get in touch with us immediately in the contact details provided. If we come to know that children below 18 years have provided personal information, we will delete the information from our servers immediately.</p>
<h3>Compliance With Laws</h3>
<p>Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.</p>
<h3>What happens if the Privacy Policy Changes?</h3>
<p>We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.</p>
<h3>Links</h3>
<p>https://travoca.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.</p>
<h3>Contact Us</h3>
<p>If you have any questions about this Privacy Policy, please contact us at info@travoca.com</p>
<hr>
<p>Last Updated: February 19, 2025</p>
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<h1 class="f26">App Privacy Policy</h1>
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<p>Effective Date: March 01, 2025</p>
<p>Welcome to our products and services! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you use our products and services. Before you start using our products and services, please read and understand this policy carefully. By using our products and services, you agree to the terms of this Privacy Policy.</p>
<h3><strong>Collection and Use of Information</strong></h3>
<h4><strong>We collect and use two types of personal information to provide our products and services::</strong></h4>
<p>(ⅰ) Necessary Information for Basic Functions: In order to offer you the essential features of our products and/or services, we need your authorization to collect and use necessary information. If you refuse to provide such information, you may not be able to use our products and/or services properly. This includes information like device identification, system version, language, and connectivity details for smart device management.<br>(ⅱ) Additional Features: For improved smart device control and management, we may collect and use your personal information for additional functions. You can choose to consent or decline the collection of such information, but it won’t affect your use of our basic functions.<br>(ⅲ) Non-personal Information: We may collect statistical data about your use of our services, like user actions and browsing time. Such information is non-personal and helps us improve our services.<br>(ⅳ) Cookies and Similar Technologies: We use cookies and similar technologies for analytics and advertising purposes. You can manage cookie settings in your device’s browser.</p>
<h3><strong>Sharing and Transfers</strong></h3>
<p>We do not share your personal information with external parties, except in the following cases;</p>
<p>• To fulfill legal obligations or respond to authorities’ requests.</p>
<p>• With your explicit consent.</p>
<p>• With our affiliated companies, but only for the purposes mentioned in this policy.</p>
<p><strong>If there are any transfers due to mergers, dissolutions, or bankruptcy, we will inform you and ensure the recipient continues to adhere to this policy.</strong></p>
<h3><strong>User Rights</strong></h3>
<p>You have the right to access, correct, or delete your personal information. Please submit a written request to our dedicated channel, providing sufficient details for identity verification. We will respond within a reasonable timeframe and comply with applicable data protection laws.</p>
<h3><strong>Withdrawal of Consent</strong></h3>
<p>You can withdraw your consent to the collection, use, and disclosure of your personal information. Please use the “Privacy Policy Management” settings on your device or contact us. Withdrawing consent may limit certain services.</p>
<h3><strong>Storage of Information</strong></h3>
<p>Your personal information is stored in data centers within China, and we implement security measures to protect it. Transfers outside China comply with relevant laws.</p>
<h3><strong>Updates to the Policy</strong></h3>
<p>As our products and services evolve, we may update this Privacy Policy. Changes will be posted on a dedicated page, and we won’t limit your rights without your explicit consent.</p>
<h3><strong>Protection of Minors</strong></h3>
<p>If you are a minor, please use our services with parental consent. Parents, please monitor your child’s use of our services.</p>
<h3><strong>Contact Us</strong></h3>
<p>If you have questions or concerns about this Privacy Policy, or your personal information, please <a href="https://travoca.com/pages/contact" title="Contact Travoca">contact us</a> through our dedicated support channels.</p>
<p>Version Updated Date: March 01, 2025</p>
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Privacy Policy

<p data-pm-slice="1 1 []">Travoca After-Sales Service Policy</p>
<p>30-Day Return &amp; Exchange</p>
<p>Unused/unopened items are eligible for return or exchange within 30 days. A 2% handling charge will be charged for order cancellations or returns not due to product defects. Customer is responsible for safe shipping of all return items. Please use the <a href="https://travoca.com/pages/contact" title="Contact">Contact Us</a> form and choose “non-warranty returns” for specific details and instructions.</p>

Refund Policy

<p>eCooler, Battery, and Solar Panels shipping only available via GROUND service in the Contiguous 48 US states.&nbsp; Please allow 3-7 days for arrival.&nbsp; Orders placed Friday, Saturday, and Sunday will not ship until Monday.&nbsp;&nbsp;</p>

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