BimeBeauty

Electric Hot Heated Eyelash Curler

Self-Cleaning Hair Brush

Curl Me Perfection Automatic Hair Curler

3D Self-cleaning Deluxe Rectangular Hair Brush

Tyche CleanSweep Brush

ChromaBlend DuoTint pH Elixir Stick

InfraGlam Hair Illuminator Iron

CurlStream Pro

Brow & Lash Lux Growth Kit: Famous Eyes Edition

Éclat Escargot Lumière Vibrating Eye Cream

Elevate your beauty game with Bime Beauty, the brand that specializes in game-changing cosmetics, innovative hair tools, and revolutionary eyebrow lamination solutions. Explore our extensive range of transformative products to achieve a stunning and refreshed look that will leave you feeling confident and radiant.

Privacy Policy

<p>We have a 14-day return policy, which means you have 15 days after receiving your item to request a return. <br><br>To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. <br><br>To start a return, you can contact us at <a href="mailto:sales@bimebeauty.com">sales@bimebeauty.com</a>. Please note that returns will need to be sent to the following address: We will send you a return slip<br><br>If your return is accepted, we will send you instructions on how to return the product. We do not provide return labels.<br><br>You can always contact us for any return questions at <a href="mailto:sales@bimebeauty.com">sales@bimebeauty.com</a>.&nbsp;</p>
<p><strong>Damages and issues</strong> <br>Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.</p>
<p><strong>Exceptions / non-returnable items</strong> <br></p>
<p>At Bime Beauty, we strive to ensure you love your purchase, but some items cannot be returned. These include personal care items like mascara and used hair brushes. If your item is broken or defective, we would be glad to offer an exchange.</p>
<p>Certain types of items are also non-returnable, including custom products (such as personalized items) and hazardous materials (like flammable liquids or gases).</p>
<p>If you have any questions or concerns about your specific item, please don’t hesitate to reach out to us.</p>
<p>Additionally, we cannot accept returns on sale items or gift cards. Thank you for understanding!</p>
<p><strong>Exchanges</strong> <br>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.</p>
<p><strong>European Union 14 day cooling off period</strong> <br>Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.</p>
<p><strong>Refunds</strong> <br>We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. <br>If more than 15 business days have passed since we approved your return, please contact us at sales@bimebeauty.com.</p>

Refund Policy

<p>&nbsp;</p>

<div class="shipping-policy">
<h2 style="color: #000; border-bottom: 2px solid #000; padding-bottom: 10px;">SHIPPING &amp; DELIVERY POLICY</h2>
<div style="background-color: #f9f9f9; border-left: 4px solid #ff6b6b; padding: 15px; margin: 20px 0;">
<p style="font-weight: bold; color: #d9534f; margin: 0;">⚠️ IMPORTANT NOTICE - PLEASE READ BEFORE ORDERING</p>
<p style="margin-top: 10px;"><strong>By completing your purchase, you expressly acknowledge, accept, and agree to ALL terms and conditions outlined in this policy, including but not limited to processing times, shipping timelines, backorder notices, and our chargeback dispute procedures. This constitutes a binding agreement between you and Bime Beauty.</strong></p>
</div>
<h3 style="color: #333; margin-top: 30px;">📦 ORDER PROCESSING TIME</h3>
<ul>
<li><strong>Standard Processing:</strong> 1-3 business days (Monday-Friday, excluding federal holidays)</li>
<li><strong>High-Demand/Backorder Processing:</strong> Up to 3-4 weeks (see Backorder Notice below)</li>
<li>Processing time is <u>separate from and in addition to</u> carrier transit time</li>
<li>You will receive an email with tracking information once your order ships</li>
<li><strong>Orders cannot be modified or cancelled once processing begins</strong></li>
</ul>
<h3 style="color: #333; margin-top: 30px;">🚨 BACKORDERS &amp; HIGH-VOLUME PERIODS - CRITICAL NOTICE</h3>
<div style="background-color: #fff3cd; border: 2px solid #ffc107; padding: 15px; margin: 15px 0;">
<p><strong>HIGH-DEMAND ADVISORY:</strong></p>
<ul style="margin: 10px 0;">
<li>Due to viral social media exposure, product launches, or seasonal demand, items may require <strong>EXTENDED FULFILLMENT OF 3-4 WEEKS</strong></li>
<li>Backorder status is clearly disclosed:
<ul>
<li>On product pages (banner notifications)</li>
<li>At checkout (order summary)</li>
<li>In order confirmation emails</li>
</ul>
</li>
<li><strong style="color: #d9534f;">BY COMPLETING YOUR PURCHASE DURING A BACKORDER PERIOD, YOU:</strong>
<ul>
<li>Accept the extended 3-4 week fulfillment timeline</li>
<li>Waive the right to cancel due to processing delays</li>
<li>Agree not to initiate chargebacks for delayed fulfillment</li>
<li>Acknowledge that "item not received" claims are invalid during the stated backorder period</li>
</ul>
</li>
</ul>
</div>
<h3 style="color: #333; margin-top: 30px;">🚚 SHIPPING RATES &amp; DELIVERY ESTIMATES</h3>
<table style="width: 100%; border-collapse: collapse; margin: 15px 0px; height: 78.3752px;">
<thead>
<tr style="background-color: rgb(248, 249, 250); height: 19.5938px;">
<th style="border: 1px solid rgb(222, 226, 230); padding: 10px; text-align: left; height: 19.5938px;">Shipping Option</th>
<th style="border: 1px solid rgb(222, 226, 230); padding: 10px; text-align: left; height: 19.5938px;">Order Value</th>
<th style="border: 1px solid rgb(222, 226, 230); padding: 10px; text-align: left; height: 19.5938px;">Cost</th>
<th style="border: 1px solid rgb(222, 226, 230); padding: 10px; text-align: left; height: 19.5938px;">Estimated Transit*</th>
</tr>
</thead>
<tbody>
<tr style="height: 19.5938px;">
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;"><strong>FREE Standard Shipping</strong></td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">$69.99+</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">FREE</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">7-10 business days</td>
</tr>
<tr style="height: 19.5938px;">
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">U.S. Standard Shipping</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">Under $69.99</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">$5.99</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">7-10 business days</td>
</tr>
<tr style="height: 19.5938px;">
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">International Standard</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">Under $69.99</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">$9.99</td>
<td style="border: 1px solid rgb(222, 226, 230); padding: 10px; height: 19.5938px;">7-10 business days</td>
</tr>
</tbody>
</table>
<p style="font-size: 0.9em; color: #666;"><strong>*IMPORTANT:</strong> All delivery times are ESTIMATES ONLY and begin AFTER processing is complete. Total delivery time = Processing Time + Transit Time. We do not guarantee delivery dates and are not liable for carrier delays.</p>
<h3 style="color: #333; margin-top: 30px;">📍 ORDER TRACKING &amp; PROOF OF SHIPMENT</h3>
<ul>
<li>Tracking numbers are emailed upon shipment</li>
<li>Allow 24-48 hours for tracking to update in carrier systems</li>
<li><strong>LEGAL NOTICE:</strong> Once tracking shows "Accepted by Carrier":
<ul>
<li>This constitutes legal proof of shipment</li>
<li>Risk of loss transfers to the carrier</li>
<li>Bime Beauty's shipping obligation is fulfilled</li>
<li>Tracking records will be used as evidence against invalid chargebacks</li>
</ul>
</li>
</ul>
<h3 style="color: #333; margin-top: 30px;">📮 ADDRESS ACCURACY &amp; DELIVERY RESPONSIBILITY</h3>
<div style="background-color: #f8d7da; border: 1px solid #f5c6cb; padding: 15px; margin: 15px 0;">
<p><strong>CUSTOMER RESPONSIBILITIES:</strong></p>
<ul>
<li>Provide complete and accurate shipping information</li>
<li>Include apartment/unit numbers where applicable</li>
<li>Ensure someone is available to receive packages if required</li>
<li>Monitor tracking and contact carrier for delivery issues</li>
</ul>
<p><strong>WE ARE NOT RESPONSIBLE FOR:</strong></p>
<ul>
<li>Incorrect or incomplete addresses provided by customer</li>
<li>Packages marked "Delivered" by carrier (file claim with carrier)</li>
<li>Stolen packages after successful delivery</li>
<li>Refused, unclaimed, or undeliverable packages</li>
<li>Packages returned due to customer error (reshipping fees apply)</li>
</ul>
</div>
<h3 style="color: #333; margin-top: 30px;">🔄 RETURNS, REFUNDS &amp; EXCHANGES</h3>
<ul>
<li><strong>Return Window:</strong> 14 days from delivery date (per tracking)</li>
<li><strong>Return Conditions:</strong>
<ul>
<li>Items must be unused and in original packaging</li>
<li>Return authorization required (email sales@BimeBeauty.com)</li>
<li>Customer pays return shipping</li>
</ul>
</li>
<li><strong>Refund Policy:</strong>
<ul>
<li>Product cost only (original shipping non-refundable)</li>
<li>Processed within 5-7 business days of receipt</li>
<li>Refunded to original payment method</li>
</ul>
</li>
</ul>
<h3 style="color: #333; margin-top: 30px;">⚖️ CHARGEBACK &amp; DISPUTE POLICY - MANDATORY AGREEMENT</h3>
<div style="background-color: #f8d7da; border: 2px solid #dc3545; padding: 15px; margin: 15px 0;">
<p style="font-weight: bold; color: #dc3545; font-size: 1.1em;">BINDING DISPUTE RESOLUTION AGREEMENT</p>
<p><strong>By completing this purchase, you legally agree to:</strong></p>
<ol>
<li><strong>CONTACT US FIRST:</strong> Email sales@BimeBeauty.com with any order issues BEFORE initiating any chargeback or payment dispute</li>
<li><strong>ALLOW RESOLUTION TIME:</strong> Provide us 48 business hours to respond and resolve your concern</li>
<li><strong>ACKNOWLEDGE:</strong> Filing a chargeback without first contacting us constitutes a breach of this agreement</li>
</ol>
<p style="margin-top: 15px;"><strong>EVIDENCE WE WILL PROVIDE TO DISPUTE INVALID CHARGEBACKS:</strong></p>
<ul>
<li>This signed agreement (your checkout constitutes electronic signature)</li>
<li>Order confirmation showing acceptance of terms</li>
<li>Shipping confirmation and tracking data</li>
<li>Carrier proof of delivery</li>
<li>Screenshots of backorder notices if applicable</li>
<li>Email correspondence history</li>
<li>IP address and device information</li>
<li>Transaction and fraud analysis data</li>
</ul>
<p style="margin-top: 15px; color: #dc3545;"><strong>WARNING:</strong> Fraudulent chargebacks may be reported to credit bureaus and law enforcement. We actively prosecute chargeback fraud to the fullest extent of the law.</p>
</div>
<h3 style="color: #333; margin-top: 30px;">💔 DAMAGED ITEMS</h3>
<ul>
<li><strong>Report Window:</strong> Within 48 hours of delivery</li>
<li><strong>Required Documentation:</strong>
<ul>
<li>Order number</li>
<li>Clear photos of damage</li>
<li>Photos of packaging</li>
</ul>
</li>
<li>Claims filed after 48 hours may be denied</li>
<li>Damage must be reported to sales@BimeBeauty.com</li>
</ul>
<h3 style="color: #333; margin-top: 30px;">🚫 ORDER MODIFICATIONS &amp; CANCELLATIONS</h3>
<ul>
<li>Orders cannot be modified after placement</li>
<li>Cancellations must be requested within 1 hour via email</li>
<li>Once processing begins, orders cannot be cancelled</li>
<li>Refused shipments are subject to a 20% restocking fee</li>
</ul>
<h3 style="color: #333; margin-top: 30px;">📧 CUSTOMER SERVICE CONTACT</h3>
<div style="background-color: #d4edda; border: 1px solid #c3e6cb; padding: 15px; margin: 15px 0;">
<p><strong>For all shipping inquiries, order issues, or concerns:</strong></p>
<p style="font-size: 1.2em;">📧 <strong>sales@BimeBeauty.com</strong></p>
<p>Please include:</p>
<ul>
<li>Your full name</li>
<li>Order number</li>
<li>Detailed description of your issue</li>
<li>Any relevant photos or documentation</li>
</ul>
<p><strong>Response Time:</strong> 24-48 business hours (Monday-Friday)</p>
</div>
<h3 style="color: #333; margin-top: 30px;">📋 ADDITIONAL TERMS &amp; CONDITIONS</h3>
<ul>
<li><strong>Force Majeure:</strong> Bime Beauty is not liable for delays caused by circumstances beyond our control including but not limited to natural disasters, pandemics, carrier strikes, or government actions</li>
<li><strong>Limitation of Liability:</strong> Our liability is limited to the purchase price of the products ordered</li>
<li><strong>Governing Law:</strong> This agreement is governed by the laws of the state in which Bime Beauty operates</li>
<li><strong>Severability:</strong> If any provision is deemed invalid, all other provisions remain in full effect</li>
<li><strong>Electronic Signatures:</strong> Your checkout completion constitutes a legally binding electronic signature</li>
<li><strong>Policy Updates:</strong> We reserve the right to update this policy at any time without prior notice</li>
</ul>
<div style="background-color: #e9ecef; border-top: 3px solid #000; padding: 20px; margin-top: 40px; text-align: center;">
<p style="font-size: 0.9em; color: #666;"><strong>FINAL ACKNOWLEDGMENT</strong></p>
<p style="font-size: 0.85em;">By placing an order with Bime Beauty, you confirm that you have read, understood, and agreed to all terms and conditions outlined in this Shipping &amp; Delivery Policy. This agreement is legally binding and will be enforced to protect against fraudulent claims and chargebacks.</p>
<p style="font-size: 0.85em; margin-top: 15px;"><strong>Policy Effective Date:</strong> December 2024<br><strong>Last Updated:</strong> December 2024<br><strong>Version:</strong> 2.0</p>
</div>
</div>

Shipping Policy

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