Mav Farm

Weekends

The Brown Buffalo

Laptop Sleeve

Standard Issue

Duffalo

Conceal Pack 21L

Porterpen Pouch

Dopp Kit

MOD 001

Conceal Tote

MOD 002

Rolltop

The Brown Buffalo® designs and builds premium backpacks, travel goods, and accessories engineered for durability and purpose. Each piece is made to withstand life’s journey, built to last, not to replace.

Effective Date: January 1, 2025 Last Updated: February 20, 2025
Thank you for visiting <a rel="noopener" data-start="268" data-end="326" href="https://www.thebrownbuffalo.com">www.thebrownbuffalo.com</a> ("Website"). At The Brown Buffalo™, your privacy and the security of your information are of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with California privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations.
<hr data-start="673" data-end="676">
<h4 data-start="678" data-end="718">1. Scope of this Privacy Policy</h4>
This Privacy Policy applies to information collected through our Website and any related services. By using our Website, you consent to the data practices described herein. If you do not agree with this policy, please do not use the Website.
<hr data-start="962" data-end="965">
<h4 data-start="967" data-end="1001">2. Information We Collect</h4>
<h4 data-start="1003" data-end="1037">2.1 Personal Information</h4>
"Personal Information" refers to information that identifies, relates to, or could reasonably be linked to an individual. We collect Personal Information you voluntarily provide when you:
<ul data-start="1228" data-end="1432">
<li data-start="1228" data-end="1247">Make a purchase</li>
<li data-start="1248" data-end="1280">Subscribe to our newsletters</li>
<li data-start="1281" data-end="1332">Participate in promotions, contests, or surveys</li>
<li data-start="1333" data-end="1382">Contact us via our "Contact Us" page or email</li>
<li data-start="1383" data-end="1432">Engage with us through social media platforms</li>
</ul>
Examples of Personal Information collected:
<ul data-start="1480" data-end="1628">
<li data-start="1480" data-end="1488">Name</li>
<li data-start="1489" data-end="1522">Mailing and billing addresses</li>
<li data-start="1523" data-end="1540">Email address</li>
<li data-start="1541" data-end="1557">Phone number</li>
<li data-start="1558" data-end="1628">Payment information (processed securely via third-party providers)</li>
</ul>
<h4 data-start="1630" data-end="1682">2.2 Non-Personal and Technical Information</h4>
We automatically collect certain non-personal information when you interact with the Website, including:
<ul data-start="1790" data-end="1946">
<li data-start="1790" data-end="1804">IP address</li>
<li data-start="1805" data-end="1833">Browser type and version</li>
<li data-start="1834" data-end="1869">Internet Service Provider (ISP)</li>
<li data-start="1870" data-end="1917">Pages visited and time spent on the Website</li>
<li data-start="1918" data-end="1946">Referring and exit pages</li>
</ul>
This data helps us improve our Website functionality and user experience.
<hr data-start="2023" data-end="2026">
<h4 data-start="2028" data-end="2073">3. Cookies and Tracking Technologies</h4>
We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:
<ul data-start="2174" data-end="2290">
<li data-start="2174" data-end="2203">Recognize repeat visitors</li>
<li data-start="2204" data-end="2242">Analyze website traffic and trends</li>
<li data-start="2243" data-end="2290">Personalize your experience and preferences</li>
</ul>
You may disable cookies in your browser settings, but doing so may limit certain functionalities of the Website.
<hr data-start="2406" data-end="2409">
<h4 data-start="2411" data-end="2450">4. How We Use Your Information</h4>
We use the information we collect to:
<ul data-start="2491" data-end="2798">
<li data-start="2491" data-end="2533">Process orders and manage your account</li>
<li data-start="2534" data-end="2592">Respond to your inquiries and provide customer support</li>
<li data-start="2593" data-end="2664">Send promotional materials and newsletters (only with your consent)</li>
<li data-start="2665" data-end="2718">Improve Website functionality and user experience</li>
<li data-start="2719" data-end="2764">Conduct contests, promotions, and surveys</li>
<li data-start="2765" data-end="2798">Comply with legal obligations</li>
</ul>
<hr data-start="2800" data-end="2803">
<h4 data-start="2805" data-end="2854">5. Sharing and Disclosure of Information</h4>
We do not sell your Personal Information. We may share your information with trusted third parties only when necessary to:
<ul data-start="2980" data-end="3178">
<li data-start="2980" data-end="3019">Fulfill orders and process payments</li>
<li data-start="3020" data-end="3076">Provide marketing communications (with your consent)</li>
<li data-start="3077" data-end="3125">Comply with legal or regulatory requirements</li>
<li data-start="3126" data-end="3178">Protect our rights, privacy, safety, or property</li>
</ul>
Third-party partners are contractually obligated to safeguard your information.
<hr data-start="3261" data-end="3264">
<h4 data-start="3266" data-end="3296">6. Children’s Privacy</h4>
Our Website is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us immediately.
<hr data-start="3524" data-end="3527">
<h4 data-start="3529" data-end="3554">7. Data Security</h4>
We implement physical, administrative, and technical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no transmission over the internet is entirely secure. Use discretion when sharing information electronically.
<hr data-start="3852" data-end="3855">
<h4 data-start="3857" data-end="3899">8. Your California Privacy Rights</h4>
California residents have rights under the CCPA, including:
<ul data-start="3962" data-end="4213">
<li data-start="3962" data-end="4047">Right to Know: Request information on what data we collect and how it's used.</li>
<li data-start="4048" data-end="4119">Right to Delete: Request deletion of your Personal Information.</li>
<li data-start="4120" data-end="4213">Right to Opt-Out: Opt-out of the sale (if applicable) or sharing of your information.</li>
</ul>
To exercise your rights, visit our <a data-start="4250" data-end="4265" rel="noopener" href="#">Contact Us</a> page or email us. We will verify your identity before processing your request.
<hr data-start="4346" data-end="4349">
<h4 data-start="4351" data-end="4387">9. Retention of Information</h4>
We retain Personal Information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, information is securely deleted or anonymized.
<hr data-start="4641" data-end="4644">
<h4 data-start="4646" data-end="4689">10. Changes to This Privacy Policy</h4>
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically. Continued use of the Website after updates signifies acceptance of the new terms.
<hr data-start="4942" data-end="4945">
<h4 data-start="4947" data-end="4970">11. Contact Us</h4>
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us via our <a data-start="5073" data-end="5088" rel="noopener" href="#">Contact Us</a> page or at:
The Brown Buffalo™ Website: <a rel="noopener" data-start="5138" data-end="5196" href="https://www.thebrownbuffalo.com">www.thebrownbuffalo.com</a> Email: hello@thebrownbuffalo.com

Privacy Policy

Returns and Exchange Policy
At The Brown Buffalo, we are a small, independently owned team committed to providing quality products and exceptional service. While our policies may not match the scale of larger corporations, we sincerely appreciate your understanding and support for small businesses. Thank you for choosing us!
Returns
We gladly accept returns of unused merchandise within 15 days of the purchase date for a full refund of the purchase amount (excluding shipping costs).
How to Initiate a Return:
<ol class="ol1">
<li class="li1">Prepare your return:</li>
<ul class="ul1">
<li class="li1">Ensure the item is unused and in its original condition.</li>
<li class="li1">Include your order number and specify whether you are requesting a return or exchange.</li>
</ul>
</ol>
<ol class="ol1">
<li class="li1">Ship your item:</li>
</ol>
<ol class="ol1">
<ul class="ul1">
<li class="li1">Customers are responsible for return shipping.</li>
<li class="li1">We highly recommend including a tracking number to ensure safe delivery back to us.</li>
</ul>
</ol>
<ol class="ol1">
<li class="li1">Processing your refund:</li>
</ol>
<ol class="ol1">
<ul class="ul1">
<li class="li1">Once we receive and approve the return, we’ll initiate the refund process and send you a confirmation email.</li>
<li class="li1">Refunds are typically processed within 3-5 business days, depending on your bank’s processing time.</li>
</ul>
</ol>
Important Notes:
<ul class="ul1">
<li class="li1">Custom-made bags, made-to-order products, sale items, promotions, and one-of-a-kind bags are non-refundable.</li>
<li class="li1">Shipping costs are non-refundable.</li>
</ul>
Exchanges
If you’d like to exchange an item, we will credit the original purchase amount towards the new product.
Exchange Process:
<ol class="ol1">
<li class="li1">Return the original item following the instructions above.</li>
<li class="li1">Once received, we will issue an invoice reflecting the credited amount and any outstanding balance for the new item.</li>
</ol>
Return Address
Please send all returns to the following address: The Brown Buffalo Attn: Returns 662 E Dyer Santa Ana, CA 92705 
For any questions or assistance, feel free to contact our customer service team. We’re here to help and ensure you have the best experience possible.
Thank you for supporting The Brown Buffalo!

Refund Policy

Effective 2025 – Orders through <a data-start="280" data-end="338" rel="noopener" href="https://www.thebrownbuffalo.com">www.thebrownbuffalo.com</a>
<h3 data-start="341" data-end="357">Shipping</h3>
<h4 data-start="359" data-end="397">1. When will my order ship?</h4>
<ul data-start="398" data-end="620">
<li data-start="398" data-end="546">Standard Orders: Ship within 1–3 business days after purchase. Business days are Monday through Friday, excluding U.S. federal holidays.</li>
<li data-start="547" data-end="620">Preorders: Ship on the date specified in the product description.</li>
</ul>
<hr data-start="622" data-end="625">
<h4 data-start="627" data-end="666">2. How can I track my order?</h4>
<ul data-start="667" data-end="1015">
<li data-start="667" data-end="784">A tracking number is provided in your confirmation email and accessible through your account under order details.</li>
<li data-start="785" data-end="876">Please allow up to 48 hours for tracking updates to appear in the carrier’s system.</li>
<li data-start="877" data-end="1015">International First-Class shipments may take up to 21 business days. Contact us if your order has not arrived after this period.</li>
</ul>
<hr data-start="1017" data-end="1020">
<h4 data-start="1022" data-end="1057">3. How much is shipping?</h4>
Shipping costs are calculated in real-time at checkout based on order weight and destination. We do this to ensure you pay the actual cost, avoiding inflated flat-rate fees.
<hr data-start="1233" data-end="1236">
<h4 data-start="1238" data-end="1294">4. Will I have to pay import duties or taxes?</h4>
For international orders (outside the U.S.):
<ul data-start="1346" data-end="1542">
<li data-start="1346" data-end="1429">You may be subject to Value-Added Tax (VAT), import duties, and/or local taxes.</li>
<li data-start="1430" data-end="1542">These fees are determined by your country’s customs office and are the buyer’s responsibility upon delivery.</li>
</ul>
<hr data-start="1544" data-end="1547">
<h4 data-start="1549" data-end="1619">5. Can I change the shipping option after placing my order?</h4>
Orders are processed immediately through our shipping provider. Once submitted, shipping options cannot be changed.
<hr data-start="1741" data-end="1744">
<h4 data-start="1746" data-end="1793">6. Do I need to sign for my package?</h4>
<ul data-start="1794" data-end="1926">
<li data-start="1794" data-end="1847">Orders do not require a signature by default.</li>
<li data-start="1848" data-end="1926">For added security, you may select Signature Confirmation at checkout.</li>
</ul>
Important: We are not responsible for stolen packages after delivery confirmation. If package security is a concern, we strongly recommend opting for Signature Confirmation.
<hr data-start="2111" data-end="2114">
<h3 data-start="2116" data-end="2131">Returns</h3>
<h4 data-start="2133" data-end="2158">Return Policy:</h4>
We accept returns of unused merchandise within 15 days of purchase for a full refund of the purchase price (excluding shipping costs).
<h5 data-start="2307" data-end="2344">How to Initiate a Return:</h5>
<ol data-start="2345" data-end="3019">
<li data-start="2345" data-end="2531">
Prepare your return:
<ul data-start="2378" data-end="2531">
<li data-start="2378" data-end="2438">Ensure the item is unused and in its original condition.</li>
<li data-start="2442" data-end="2531">Include your order number and specify whether you’re requesting a return or exchange.</li>
</ul>
</li>
<li data-start="2533" data-end="2699">
Ship your item:
<ul data-start="2561" data-end="2699">
<li data-start="2561" data-end="2617">Customers are responsible for return shipping costs.</li>
<li data-start="2621" data-end="2699">We strongly recommend using a trackable shipping method for safe delivery.</li>
</ul>
</li>
<li data-start="2701" data-end="3019">
Refund Process:
<ul data-start="2729" data-end="3019">
<li data-start="2729" data-end="2832">Refunds will be issued to the original payment method after we receive and approve your return.</li>
<li data-start="2836" data-end="2907">You will receive a confirmation email when the refund is processed.</li>
<li data-start="2911" data-end="3019">Please allow 3–5 business days for the refund to reflect, depending on your bank’s processing times.</li>
</ul>
</li>
</ol>
<hr data-start="3021" data-end="3024">
<h4 data-start="3026" data-end="3058">Non-Refundable Items:</h4>
<ul data-start="3059" data-end="3207">
<li data-start="3059" data-end="3079">Custom-made bags</li>
<li data-start="3080" data-end="3106">Made-to-order products</li>
<li data-start="3107" data-end="3149">Custom alterations to existing designs</li>
<li data-start="3150" data-end="3207">Sale items, promotional items, and one-of-a-kind bags</li>
</ul>
<hr data-start="3209" data-end="3212">
<h3 data-start="3214" data-end="3233">Exchanges</h3>
To exchange an item:
<ol data-start="3257" data-end="3433">
<li data-start="3257" data-end="3334">Follow the return instructions above to send back the original item.</li>
<li data-start="3335" data-end="3433">Once received, we will issue an invoice reflecting your credit and any remaining balance due.</li>
</ol>
<hr data-start="3435" data-end="3438">
<h3 data-start="3440" data-end="3465">Return Address:</h3>
Please mail returns and exchanges to:
662 E Dyer, Santa Ana, CA 92705
<hr data-start="3548" data-end="3551">
<h3 data-start="3553" data-end="3604">Thank You for Supporting a Small Business!</h3>
As an independently owned California brand, we deeply appreciate your support. Every purchase helps sustain our team and the work we’re passionate about.

Shipping Policy

<h4 data-pm-slice="1 1 []">Updated Terms of Use</h4>
Effective Date: February 20, 2025 Website: <a href="https://www.thebrownbuffalo.com" disabled="disabled">www.thebrownbuffalo.com</a> Operated by: The Brown Buffalo, a California-based entity.
<div><hr></div>
<h4>1. Acceptance of Terms</h4>
By accessing or using our website, you agree to comply with and be bound by these Terms of Use and all applicable laws. If you do not agree with these terms, please discontinue use of the website.
<h4>2. Privacy Policy</h4>
Your privacy is important to us. Please review our <a disabled="disabled" style="color: rgb(255, 128, 0);">Privacy Policy</a> to understand how we collect, use, and protect your information.
<h4>3. Definitions</h4>
<ul data-spread="false">
<li>
Affiliate: Any entity that controls, is controlled by, or is under common control with The Brown Buffalo.
</li>
<li>
Services: Use of The Brown Buffalo storefront, website, and related services.
</li>
<li>
User: Any individual accessing or using our website.
</li>
<li>
Your Data: Electronic data submitted by you through our services.
</li>
</ul>
<h4>4. Use of Services</h4>
<h4>Our Commitments:</h4>
We will:
<ul data-spread="false">
<li>
Provide basic website support at no additional charge.
</li>
<li>
Use commercially reasonable efforts to maintain website availability, excluding planned maintenance or circumstances beyond our control (e.g., natural disasters, internet disruptions).
</li>
</ul>
<h4>Your Responsibilities:</h4>
You agree to:
<ul data-spread="false">
<li>
Provide accurate information and maintain its accuracy.
</li>
<li>
Prevent unauthorized access to your account.
</li>
<li>
Use the website in compliance with applicable laws.
</li>
</ul>
<h4>5. Age and Residency Requirements</h4>
You must be at least 13 years old to use our website. By registering, you confirm that you meet this requirement and reside in a jurisdiction where use of our services is lawful.
<h4>6. Intellectual Property Rights</h4>
All website content, including text, graphics, logos, and software, is the property of The Brown Buffalo or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
<h4>7. Third-Party Links and Services</h4>
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or opinions expressed on such sites.
<h4>8. Limitation of Liability</h4>
To the fullest extent permitted by law:
<ul data-spread="false">
<li>
No Warranty: Services are provided "AS IS" without any warranties.
</li>
<li>
No Liability: We are not liable for indirect, incidental, or consequential damages, including data loss or business interruption.
</li>
<li>
Maximum Liability: Our total liability shall not exceed $500.
</li>
</ul>
<h4>9. DMCA Notification</h4>
If you believe your copyrighted work is being infringed, contact us via our <a disabled="disabled" style="color: rgb(255, 128, 0);">Contact Us</a> page with:
<ul data-spread="false">
<li>
Identification of the infringed work.
</li>
<li>
Contact information.
</li>
<li>
A statement of good faith belief of unauthorized use.
</li>
<li>
Your signature.
</li>
</ul>
<h4>10. Confidentiality</h4>
We will protect your confidential information with the same level of care as our own, but at least a reasonable standard. Confidential information does not include publicly available information or information rightfully obtained by third parties.
<h4>11. Termination</h4>
We reserve the right to terminate your access to the website at any time for breach of these Terms or unlawful use.
<h4>12. Governing Law and Dispute Resolution</h4>
These Terms are governed by California law. Any disputes shall be resolved through mandatory binding arbitration in California, USA.
<h4>13. Changes to Terms</h4>
We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
<h4>14. Contact Information</h4>
Questions? Visit our <a disabled="disabled" style="color: rgb(255, 128, 0);">Contact Us</a> page or email us at <a disabled="disabled" style="color: rgb(255, 128, 0);">hello@thebrownbuffalo.com</a>.

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