CIMORO

DYNEEMA_ LITE_ CAP - Limited Edition

UL Mountain Vest V1 - FOUNDER EDITION

Fly-Weight Vest V1

BAKPOD STEALTH ROAD_

Carbon6 UL Running Vest

UL Running Vest V1

LITE_ CAP - Stealth Black

BAKPOD CITY_

TRI-BINER V3

BAKPOD SUMMIT_

High-Technology, Avant-Garde, Bespoke Sportswear and Accessories. Meticulously Crafted in London, England. 


PRIVACY STATEMENT_

----

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
 When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
 When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
 If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
 If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@cimoro.com or mailing us at:
 CIMORO Limited
 21 Fitzwilliam Avenue Richmond, Surrey GB TW9 2DQ

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
 Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
 If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
 All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
 PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
 However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
 For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
 In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
 As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
 Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
 When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 Google analytics:
 Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
 If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
 cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
 PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@cimoro.com or by mail at
 CIMORO Limited
 [Re: Privacy Compliance Officer]
 21 Fitzwilliam Avenue Richmond, Surrey GB TW9 2DQ
 ----

Privacy Policy

RETURNS_

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
 Any item not in its original condition, is damaged or missing parts for reasons not due to our error
 Any item that is returned more than 30 days after delivery

Refunds (if applicable)
 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
 If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
 If you haven’t received a refund yet, first check your bank account again.
 Then contact your credit card company, it may take some time before your refund is officially posted.
 Next contact your bank. There is often some processing time before a refund is posted.
 If you’ve done all of this and you still have not received your refund yet, please contact us at info@cimoro.com.

Shipping
 To return your product, you should mail your product to: 
 CIMORO Limited
 21 Fitzwilliam Avenue Richmond, Surrey GB TW9 2DQ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

As the value of all items is over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund Policy

TERMS-CONDITIONS_

GENERAL_
 /1/ The following terms and conditions shall govern the sale by CIMORO Limited, (named "us") and the buyer (named "you"). Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.
 /2/ We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.
  
 CONTRACT_
 /1/ Orders are only possible via the CIMORO website. As soon as you have filled in the order form and confirmed your order with the "buy now" button, a contract between you and us is established in accordance with the conditions below (Prices, Shipping etc.) without a separate fulfilment confirmation from us.
 /2/ The prices and conditions shown at the time you placed the order and confirmed with "BUY" apply.
 /3/ Orders are limited to a maximum of 3 products per order. We reserve the right to refuse or cancel orders beyond this volume. You will receive a separate notice about the exercise of this right.
 /4/ You acknowledge when ordering our products that they are for your private non-commercial use. Distributing products acquired from us for a commercial purpose is prohibited. Please note that we will claim our trademark rights. If you wish to place an order of a higher volume, please contact us for an individual order (info [at] cimoro.com). In the event of a failure to do so, we reserve the right to refuse or cancel high volume orders or high rates of orders at any time.
  
 PRODUCT ACCURACY_
 /1/ Please note that while we have tried to accurately display the products, the actual product may differ, from that which is represented. If you should have a problem, question or concern, please contact us immediately either by: info [at] cimoro.com or +44 (0) 20 8123 3802
 /2/ Please take note that our products are made of advanced high-performance and bespoke materials. Correspondingly, inequalities of material and colour are possible due to their specialist nature.
 /3/ Dyneema® (a UHMWPE material) is a high-tech super-future fabric, with paper-like qualities. The way it creases and takes on personality and shape with time and use, reflecting that of its environment and user's experience, gives it character.
  
 PRICES-PAYMENT_
 /1/ Prices are listed in British pounds sterling.
 /2/ Accepted methods of payment are Visa, MasterCard, American Express and Paypal.
 /3/ All prices include shipping fees. The total cost of your items ordered as displayed on the web will be billed to your payment method.
 /4/ If the shipping address is located outside of the European Union or North America, you will be responsible yourself for the country's applicable import duty and sales tax.
  
 DELIVERY_
 Please note that all orders take 3-4 weeks and, in exceptional cases, longer. All orders are individually cut, sewn and handmade. You will kept regularly informed of your order's progress.
 After this period, the following courier delivery times are valid without obligation for the regions listed below (working days Monday-Friday).
 Designated Carrier: DHL.
 United Kingdom: 2-4 days Europe: 5-8 days Japan, Singapore, South Korea & US: 4-6 days All other countries: 12-17 days
 Shipping Prices & Additional Costs Delivery within the EU, Japan, South Korea, Singapore, UK & US: No additional costs will be charged. Sales tax is already included in the sale price. For deliveries to any country not listed above, duty, sales tax and import taxes will be charged. These must be paid by the recipient upon delivery of the order.
 Method of Delivery The delivery service listed below applies for the following regions:
 Europe, Japan, South Korea & US (no P.O. boxes or parcel pick-up stations): 
 We will be glad to answer any further questions you might have, from Monday to Friday at info [at] cimoro.com.
  
 RETURNS-REFUNDS_
 /1/ If your bespoke product does not meet your expectation, we gladly accept returns for any reason within 30 days from shipping date. Please contact (info [at] cimoro.com).
 /2/ We will control all returned products. All goods must be returned in perfect condition without signs of usage. You will have to pay the postal fees for this kind of return. We will dismiss the returned product if the product shows signs of visible use, or the product is damaged as a result of return transport.
 /3/ We reimburse your payment (Duties, taxes and other expenses excluded). In case of returns, you will be charged for all shipping charges. Refunds will be to the original payment method.
 /4/ If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. However, no goods will be taken back if showing signs of damage or interference, such as natural wear and tear, events out of our control (e.g. natural disasters), signs of improper use, interference by the customer or a third person, including extreme use and/ or alterations.
 /5/ No cost will be covered should the product(s) go missing during the return shipping. We advise you to send all items back with a transport firm which provides a track & trace service and insurance.
  
 OUR RIGHT_
 If you supplied us with incorrect information about your creditworthiness we reserve the right to withdraw from the contract in whole or in part.
  
 RESERVATION OF PROPRIETARY RIGHTS_
 The goods shall remain our property until you have fully paid any and all debts as of the contracting date, including the current account balance if any.
  
 WARRANTY_
 /1/ In the case of a material defect in the product on our behalf, you have the right to choose a similar product in exchange, or to withdraw from the contract. All requests are to be confirmed by written correspondence with us.
 /2/ It is up to you to control the product(s) upon delivery and to notify us within the time period of 30 days from the shipping period. Failure to do so will result in a loss of your rights.
 /3/ Other claims for damages and indemnity are ruled by the provisions of UK law and we are only liable for gross negligence and intent.
  
 SECURE TRANSACTIONS_ 
 Our e-commerce system uses SSL (Secure Sockets Layer) the industry standard for encryption technology used to create a secure transaction environment for commerce on the Internet. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode locks all information (i.e. your credit card number) passed from you to CIMORO in an encrypted envelope, making it extremely difficult to be intercepted by an unauthorised party. SSL technology is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers.
  
 MISCELLANEOUS TERMS_
 /1/ For Customers in the United Kingdom: All terms and contracts under this agreement are governed by UK Law without regard to conflict of laws. UN purchasing law (CISG) is excluded. The designated court is London, England.
 /2/ For customers outside the UK, all terms and contracts under this agreement are governed by UK Law without regard to conflict of laws. UN purchasing law (CISG) is excluded. The designated court is London, England. This does not apply for compulsory law of the country in which the customer has its common residence.
 /3/ Should a provision of these general conditions of supply prove to be wholly or partly invalid, the parties to the contract shall jointly seek an arrangement having a legal and economic effect which will be as similar as possible to the invalid provision.
  
 PRIVACY POLICY_
 CIMORO Limited will not share our data with third parties. The only reason we will disclose your data to third parties will be for logistical reasons (e.g. delivery of your purchased product to your address). All data collected from the CIMORO web site are used for internal purposes only.
  
 COPYRIGHT_
 All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden.
 The Site is owned and operated by CIMORO Limited. All of the content featured or displayed on the Site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by CIMORO Limited. All elements of the Site including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. Except as explicitly permitted under this or another agreement with CIMORO Limited, no portion or element of the Site or its Content may be copied or retransmitted via any means and the Site, its Content and all related rights shall remain the exclusive property of the CIMORO Limited.
  
 ADDRESS_
 CIMORO Limited, 21 Fitzwilliam Avenue, Kew, Richmond, Surrey, TW9 2DQ, United Kingdom.
 Email: info [at] cimoro.com
 Phone: +44 (0) 20 8123 3802, Monday-Friday 09:00 - 17:00 BST
 Any questions/inputs about our website? Contact us: info [at] cimoro.com

About